How do I activate my modem to use the FordPass®* App?

To activate Remote Features with FordPass, you must:


Based on the activation status shown on the Home tab, you will be able to determine if your FordPass Connect modem needs to be activated.

Before starting the activation process, ensure that your location has a good signal strength. If you are not sure, use these verification links for accuracy. 

To Activate Your Modem:

  1. Log in to the FordPass App.
  2. Navigate to the Home landing page.
  3. Tap Activate Vehicle.
  4. The app will direct you to access your vehicle. 
  5. Start your vehicle.
  6. Leave it in Park and keep your vehicle running.
  7. A message will appear on your vehicle screen.
  8. Accept the activation confirmation pop-up. 

Notes:

  • You will see a notification in FordPass advising how long the activation will take. 
  • If your activation status is successful, on the Home tab you will see the command buttons below your vehicle.
  • If you experience any issues, attempt to use the Activation Troubleshooting topic. 
  • If you require additional support, please select to contact a Guide

Important: Remote Start & Stop is only available on automatic vehicles. Use responsibly and only in well-ventilated areas where you are aware of your vehicle’s surroundings.

Additional Information

How do I add a vehicle to FordPass?
How do I authorize another user?
How do I remove user access from my vehicle?


*Use of FordPass is subject to the FordPass Terms and Privacy Policy available in link above and requires a compatible mobile device, internet access and software (including software updates from time to time). You are responsible for internet access, mobile network data and voice call services required for your use of the FordPass App on your mobile device, including associated fees.  The FordPass App and the FordPass Connect modem can only work when both are connected to the telecommunications network. Ford cannot guarantee FordPass will be fully operational at all times and the App may be unavailable or particular services interrupted. Ford is not responsible for any limitations of the telecommunications network or your mobile device.