Why is my activation pending in FordPass?

1. Safely enter your vehicle.
2. Ensure your vehicle is on, running, parked, and in a well-ventilated safe area.
3. Confirm that your in-vehicle connectivity settings are on.
4. Open the FordPass App.
5. Tap the Connect to Vehicle tile.
6. Select I've Started My Vehicle.

7. Read and accept the prompt on your vehicle screen. 

   Note: If you do not see a prompt on your vehicle screen, visit the Vehicle Activation Prompt Missing topic for steps. 

8. Press Check Connection Status once you accept the in-vehicle prompt.

FordPass will route you back to the Vehicle screen. The remote commands (if available) should appear below your vehicle image.

Note: The connection may take up to 10 minutes to complete. 

1. Open the FordPass App
2. Tap the Connect to Vehicle tile.
3. Follow the instructions to enable connectivity settings on your vehicle screen.
4. Select I've Enabled Connectivity in FordPass.
5. Read and accept the prompt on your vehicle screen.
6. Press Check Connection Status once you accept the in-vehicle prompt.

1. Open the FordPass App.
2. Tap the Access Pending tile.
3. Select Check My Access Request.

One of the following options will appear:

• Access Pending: This means an authorised driver has not approved your request.
• Access Denied: This means your request has been denied.