Who are the telecommunications carriers for FordPass?

FordPass Connect™ is the embedded modem that provides internet access directly from the vehicle and allows access to vehicle data for the activation of connected vehicle features. The SIM card contained in all FordPass Connect modems is a global SIM card which will roam to the strongest signal from one of the three telecommunications carriers. In this way, your vehicle will receive the strongest signal available in that location at that moment.  You cannot access nor change the SIM card in your vehicle’s FordPass Connect modem.  

Important details about the modem include:

  • FordPass Connect uses a SIM card to exchange data.
  • The FordPass Connect telecommunications carriers are:
    • Australia - Telstra, Vodafone, and Optus 
    • New Zealand - Spark and Vodafone
  • FordPass Connect subscriptions will only include the following with a new vehicle purchase:
    • 3 years Live Traffic subscription.

Note: The FordPass Connect modem fitted to your vehicle, will only work with the 3G/4G telecommunications networks. When these networks are no longer available, the FordPass Connect modem will stop functioning and the Connected Services and all data transmission via the FordPass Connect modem will cease.