Where Can I Get Recall Work Done on my Vehicle?
All recall repairs must be completed either by or in conjunction with an authorised Ford dealer.
Is there a warranty on Recall Repairs?
Recall repairs are covered by a 12 month/20,000 km parts and labour warranty OR remainder of the Ford Express New Vehicle Warranty period (whichever period is greater). Please contact your Ford dealership if you have concerns regarding a recall repair.
How Long Will It Take to Have My Vehicle Repaired?
The length of time to complete a recall will vary with the repair that is being completed. Please work with your Ford dealership to ensure parts are available and to schedule an appointment for service. This will decrease the amount of time needed to resolve your recall concern.
What if I Have a Recall and My Vehicle is Out of the Country?
If you have a recall and your vehicle is overseas, repairs may be completed at the nearest Ford dealer in the host country but only Safety Recalls will be completed at no cost to you.
Additional Information
How Do I Know if I Have a Recall on My Vehicle?
Understanding How Recalls Are Issued
Still Receiving Recall Letters