What does the choice of repairer mean?

The choice of repairer gives you the opportunity to decide where your vehicle is taken for repair. This may be to a repairer you know and trust, or it may be to a repairer who is located conveniently to your home or workplace. If you don't know a repairer, we can recommend one of our selected repairers based on a location that is most convenient for you.

You may choose any licensed repairer to repair your vehicle. However, we may invite, accept, adjust, or decline estimates or arrange to move your vehicle to another repairer acceptable to both you and us.

Additional Information

What is Ford Insure?
How much does Ford Insure cost?
Does Ford Insure only use genuine parts?
How do I submit a Ford insurance claim?
How can I get a quote for Ford Insure?
How do I make a complaint about my Ford insurance?
What are the benefits of Ford Insure?