Does Ford Insure only use Genuine Parts?

New Genuine Parts mean authentic new parts obtained through the authorised Ford Australia supply chain, so you can be assured that the parts fitted were designed and tested to Ford’s rigorous standards and will therefore perform as intended under collision conditions. Ford Insure uses New Genuine Parts for the life of your policy, regardless of the age of your vehicle, providing parts are still available for that model year.

If we accept a claim but are unable to fix a damaged part where available in Australia at the time of repair, we will use a new genuine manufacturer part. If new genuine is not available, we will use genuine reconditioned or recycled manufacturer parts or Australian Design Rules (ADR) certified new, recycled or reconditioned parts.

Some insurance companies may use repairers that could use non-genuine parts to repair your vehicle. If your claim is accepted, the insurer will use Genuine Parts when available. If not available, the insurer may use genuine reconditioned or recycled parts or ADR certified new, recycled or reconditioned parts.

Refer to the Ford Insure PDS for full details.

Additional Information

What Are The Benefits Of Ford Insure?
How much does Ford Insurance cost?
What Is Ford Insure?
How Do I Put An Insurance Claim In?
How Can I Get A Quote For Ford Insure?
What does Choice of Repairer mean?
How Do I Make A Complaint About My Insurance?