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Actions Needed
Your vehicle is installed with a faulty front driver Takata airbag and is currently under active recall.
Please book in with your Ford Dealer without delay to have your vehicle inspected ASAP.
You may also call 1800 503 673 for additional information.
The safety risk:
If your vehicle is involved in a collision, the airbag inflator could rupture, causing sharp metal fragments to enter the vehicle cabin at high speed, and kill or injure vehicle occupants.
There is also a risk that the airbag may underinflate in a collision and may not protect the driver as intended.
The defect:
In your vehicle, the front driver airbag inflator could allow moisture to enter the unit and degrade the airbag propellant. If this occurs, the properties of the propellant may be changed so that the propellant does not react as intended during an accident, causing misdeployment of the airbag and giving rise to the above risks.
Actions Needed
Your vehicle has had the Takata recall completed and no further action is required
NA
Actions Needed
Your vehicle is not affected by the Takata recall. No action is required
Your vehicle is currently under active recall.
Your vehicle is installed with a faulty front driver and/or front passenger Takata airbag. As it gets older, a combination of high temperatures and humidity can affect airbags with the fault. If you are involved in a collision, the airbag can go off with too much explosive force causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.
You should immediately contact a Ford Dealer to arrange for the front driver and/or front passenger airbag or airbag inflator to be replaced.
Please take note that any replacement airbags installed in your vehicle following a collision or other incident may also be faulty. It is critical that you urgently contact a Ford Dealer to arrange for the airbags to be checked and replaced, if faulty.
Your vehicle has had the Takata recall completed and no further action is required
Your vehicle is not currently under active recall, however will be under recall on or before the week beginning 8 October, 2018.
All planned future recalls are set out in the Ford Recall Initiation Schedule here
As part of the compulsory recall, priority of replacement is given to vehicles based on a range of factors including age and exposure to heat and humidity.
Ford will contact you when the recall for your vehicle has commenced.
Please ensure your details are up-to-date by filling out the contact form below, so we can contact you to arrange the repairs.
If you sell your vehicle to another driver before replacing the airbag, please provide them with a copy of this advice. It is critical they contact a local Ford Dealer to update their owner contact details for the vehicle.
Your vehicle is not affected by the Takata recall. No action is required.
* The FAQs below relate only to affected Econovan (2004-2005), Courier (2004-2006), Ranger (2006-2011), Mondeo (2007-2009) and Mondeo (2014-2017) vehicles which are the subject of the Federal Government’s compulsory Takata airbag inflator recall, not the 1998 and 1999 Couriers the subject of Ford’s recent voluntary Takata recall.
Ford is issuing an urgent recall on all vehicles fitted with affected frontal driver and passenger Takata airbag inflators. It comes as part of the Federal Government’s compulsory recall of all vehicles fitted with frontal driver and passenger Takata airbags with nondesiccated ammonium nitrate inflators plus desiccated ammonium nitrate inflators using a calcium sulphate desiccant.
These airbags are faulty and could kill or seriously injure you and other people in your vehicle.
The affected vehicles are Econovan (2004-2005), Courier (2004- 2006), Ranger (2006-2011), Mondeo (2007-2009) and Mondeo(2014-2017).
It’s crucial these vehicle owners check if they’re affected by using the VIN lookup tool on Ford's website www.ford.com.au/Takata-airbag-recall, by calling 1800 503 673 or by contacting their local Ford Dealer.
Approximately 108,000 Ford vehicles are affected by the recall.
The vehicles affected are:
This recall will be rolled progressively based on parts availability and we will start with oldest vehicles and those in locations of high heat and humidity first. All vehicles are now under active recall.
Please refer to Ford’s Recall Initiation Schedule here for details on when vehicles will be recalled. You can also find copies of the Ford’s Recall and Replacement Timetable here and Quarterly Completion Schedule in the link here.
You can use the Vehicle Identification Number (VIN) look-up tool on Ford’s website www.ford.com.au/takata-airbag-recall to identify if your vehicle is affected. Ford will be notifying all customers and Ford Dealers directly when vehicles are under active recall.
You can also contact your local Ford Dealer or call the Ford Takata hotline to check if your vehicle is affected on 1800 503 673.
You can have your vehicle repaired at any Ford Dealer in Australia, and the repairs will be performed at no cost to you.
The time required is less than half a day, depending on your vehicle. Please discuss arrangements with your Dealer at the time of booking.
If your Ford Dealer needs to keep your vehicle for longer than 24 hours in order to carry out the repairs, you will be supplied with a loan vehicle to drive during the repairs.
We understand recalls may be an inconvenience, however your safety is a top priority so it’s critical that you take action now.
Yes. If the airbag inflator hasn’t degraded to a critical point, the airbag will still perform as normal.
However, an airbag inflator with degraded propellant will still deploy the airbag in the event of an accident but may go off with too much explosive force causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.
If you wish to report any concerns regarding this recall please also contact our Customer Relationship Centre on the above toll-free number, or the ACCC at www.productsafety.gov.au/contact-us/for-consumers/make-an-enquiry.
If you require further assistance from us and are deaf or have a hearing or speech impairment, please contact the National Relay Service for Consumers at www.relayservice.gov.au/business/.
This website contains critical information about an urgent safety recall on your Ford vehicle. Please contact TIS National on 13 14 50 and ask them to call Ford on 1800 503 673 for information about what actions you must take..
In the event where you have had an accident where the driver and/or passenger front airbags have been replaced, Ford urges customers to ring the Customer Relationship Centre on 1800 503 673 to check their vehicle. We also encourage you to contact the business that replaced the airbag and ask what type of airbag was fitted to the vehicle and where it was purchased from. If it was through an authorised Ford dealer, we will be able to identify if it requires replacement.
In the event where you have had an accident where the driver and/or passenger front airbags have been replaced, the replacement airbag may also be faulty and require replacement. Ford urges customers to ring the Customer Relationship Centre on 1800 503 673 or contact and Authorised Ford Dealer to check their vehicle.