Home > Owners > Ford Genuine Comprehensive Car Insurance | Ford Australia

Ford Insure | Ford Australia

Ford Genuine Parts maintain the integrity of your car by ensuring it performs the way it’s meant to. It’s the same with Ford Insure. Because this insurance is made specifically for your Ford, it offers these key features to restore your vehicle to the highest standard:

Ford Genuine Parts maintain the integrity of your car by ensuring it performs the way it’s meant to. It’s the same with Ford Insure. Because this insurance is made specifically for your Ford, it offers these key features to restore your vehicle to the highest standard:

Steering wheel

3 Year New for Old ReplacementOld Replacement


If your vehicle is accidentally damaged beyond economic repair and less than 3 years old, you could be eligible to replace it with a new one.

3 Year New for Old ReplacementOld Replacement


If your vehicle is accidentally damaged beyond economic repair and less than 3 years old, you could be eligible to replace it with a new one.

Gear and certified tick

New Genuine Ford PartsGenuine Ford Parts


Look after the integrity of your vehicle, by using only New Genuine Parts, when possible.

New Genuine Ford PartsGenuine Ford Parts


Look after the integrity of your vehicle, by using only New Genuine Parts, when possible.

Hand holding spanner

Choice Of RepairerChoice Repairer


Provides you flexibility with your choice of repairer, when possible.

Choice Of RepairerChoice Repairer


Provides you flexibility with your choice of repairer, when possible.

Monthly calendar

Flexible payment optionsNo Extra Cost


Offers you both annual or monthly payments.

Flexible payment optionsNo Extra Cost


Offers you both annual or monthly payments.

Removal of Excess for Glass Damage

Removal of Excess for Glass Damageautomatic-removal


The Standard Excess under your policy won't be applied for windscreen, sunroof or window glass only claims.

Removal of Excess for Glass Damageautomatic-removal


The Standard Excess under your policy won't be applied for windscreen, sunroof or window glass only claims.

Lifestyle Coverage

Lifestyle Coveragelifestyle-extension


Enjoy coverage for items used for sporting or leisure when you choose the Lifestyle Extension cover option.

Lifestyle Coveragelifestyle-extension


Enjoy coverage for items used for sporting or leisure when you choose the Lifestyle Extension cover option.

A Ford customer with a Ford Certified Repairer inspecting a repaired car roof

Collision Assistance and Claims Support


Have peace of mind that if your Ford is in an incident or damaged, Ford Insure includes Choice of Repairer, Genuine Ford Parts(2) and Certified repair methods. This allows you to utilise the Ford Certified Collision Network with Ford Collision Assistance. Call to find your nearest Ford Certified Repairer and access end to end claims support, including online lodgement, so you can get back on the road sooner.

Collision Assistance and Claims Support


Have peace of mind that if your Ford is in an incident or damaged, Ford Insure includes Choice of Repairer, Genuine Ford Parts(2) and Certified repair methods. This allows you to utilise the Ford Certified Collision Network with Ford Collision Assistance. Call to find your nearest Ford Certified Repairer and access end to end claims support, including online lodgement, so you can get back on the road sooner.

Make a Claim

 

Make a Claim

For policies starting with prefix
108, 118, 153, 154 or 1654

 

Make A Claim

For policies starting with prefix
108, 118, 153, 154 or 1654

 

Make A Claim

For policies starting with prefix MOTF,
beginning or renewed from Jan 1 2024

 

Make A Claim

For policies starting with prefix MOTF,
beginning or renewed from Jan 1 2024

 

Make A Claim

Frequently Asked Questions

Frequently Asked Questions

  • Q: What is Ford Insure?

    Q: What is Ford Insure?

    Ford Insure is a genuine Ford comprehensive Car Insurance product. Comprehensive car insurance covers you for accidental loss or damage to your vehicle (including fire or theft), and to other people’s cars and property resulting from an accident.


    Features include:

    • 3 years new for old replacementOld Replacement
    • New genuine Ford partsGenuine Ford Parts
    • Choice of repairerChoice Repairer
    • Flexible payment optionsNo Extra Cost

    Ford Insure is a genuine Ford comprehensive Car Insurance product. Comprehensive car insurance covers you for accidental loss or damage to your vehicle (including fire or theft), and to other people’s cars and property resulting from an accident.


    Features include:

    • 3 years new for old replacementOld Replacement
    • New genuine Ford partsGenuine Ford Parts
    • Choice of repairerChoice Repairer
    • Flexible payment optionsNo Extra Cost

  • Q: How much does Ford Insure cost?

    Q: How much does Ford Insure cost?

    Ford Insure has flexible policy options to allow you to tailor your cover. When calculating your premium we take a range of rating factors into account. These factors, and the degree to which they affect your premium, will depend upon the information you provide to us.
     

    The following factors may have a significant impact on the calculation of your premium. This is not an exhaustive list:

    • the year, make and model of the Vehicle;
    • the Market Value we have assessed or Agreed Value declared by you for the Vehicle;
    • your age and driving experience;
    • the Aftermarket Accessories or modifications on the Vehicle;
    • the place where the Vehicle is usually parked and garaged; and
    • the claims experience in respect of all Vehicles and for drivers insured under the Policy.


    Premiums will be reviewed on the renewal date of the Policy each year and may be varied depending on the claims experience or other factors which we may take into account

    Ford Insure has flexible policy options to allow you to tailor your cover. When calculating your premium we take a range of rating factors into account. These factors, and the degree to which they affect your premium, will depend upon the information you provide to us.
     

    The following factors may have a significant impact on the calculation of your premium. This is not an exhaustive list:

    • the year, make and model of the Vehicle;
    • the Market Value we have assessed or Agreed Value declared by you for the Vehicle;
    • your age and driving experience;
    • the Aftermarket Accessories or modifications on the Vehicle;
    • the place where the Vehicle is usually parked and garaged; and
    • the claims experience in respect of all Vehicles and for drivers insured under the Policy.


    Premiums will be reviewed on the renewal date of the Policy each year and may be varied depending on the claims experience or other factors which we may take into account

  • Q: How do I get a quote or contact Ford Insure?

    Q: How do I get a quote or contact Ford Insure?

    To obtain a quote or ask a question about Ford Insure, you can:

    1) Contact the Business Manager at your local participating Ford Dealer

    2) Obtain a quote online via www.wtwco.com/fordinsure.com

    To obtain a quote or ask a question about Ford Insure, you can:

    1) Contact the Business Manager at your local participating Ford Dealer

    2) Obtain a quote online via www.wtwco.com/fordinsure.com

  • Q: How do I submit a claim?

    Q: How do I submit a claim?

    You can submit a claim by calling 13 FORD or lodging online.


    For policies starting with prefix 108, 118, 153, 154 or 1654, claim here.


    For policies starting with prefix MOTF, beginning or renewed from Jan 1 2024, claim here.

    You can submit a claim by calling 13 FORD or lodging online.


    For policies starting with prefix 108, 118, 153, 154 or 1654, claim here.


    For policies starting with prefix MOTF, beginning or renewed from Jan 1 2024, claim here.

  • Q: My child is a learner driver and I want to teach them to drive in the car insured with Ford Insure. Do I need to inform you?

    Q: My child is a learner driver and I want to teach them to drive in the car insured with Ford Insure. Do I need to inform you?

    No, you do not need to inform us. Learner drivers are automatically covered provided the instructor is legally able to instruct a learner driver and meets the policy criteria as set out in your schedule and PDS.


    If at the time of a loss or damage a licensed learner driver is in control of your vehicle, the excesses that will apply are those that would have applied to the licensed passenger who is instructing the learner.

    No, you do not need to inform us. Learner drivers are automatically covered provided the instructor is legally able to instruct a learner driver and meets the policy criteria as set out in your schedule and PDS.


    If at the time of a loss or damage a licensed learner driver is in control of your vehicle, the excesses that will apply are those that would have applied to the licensed passenger who is instructing the learner.

  • Q: What does Choice of Repairer mean?

    Q: What does Choice of Repairer mean?

    Choice of Repairer gives you the opportunity to decide where your vehicle is taken for repair. This may be to a repairer you know and trust, or it may be to a repairer that is located conveniently to your home or workplace. If you don't know a repairer, we can recommend one of our selected repairers based on a location that is most convenient to you.
     

    You may choose any licensed repairer to repair your Vehicle. However we may invite, accept, adjust or decline estimates or arrange to move your Vehicle to another repairer acceptable to both you and us.

    Choice of Repairer gives you the opportunity to decide where your vehicle is taken for repair. This may be to a repairer you know and trust, or it may be to a repairer that is located conveniently to your home or workplace. If you don't know a repairer, we can recommend one of our selected repairers based on a location that is most convenient to you.
     

    You may choose any licensed repairer to repair your Vehicle. However we may invite, accept, adjust or decline estimates or arrange to move your Vehicle to another repairer acceptable to both you and us.

  • Q: Do genuine Ford parts make a difference?

    Q: Do genuine Ford parts make a difference?

    Genuine Ford parts have been made or selected by Ford and rigorously tested as an integral component of the vehicle to meet high quality, safety and performance standards. This ensures that your Ford will drive, function and protect you the way it was intended.
     

    They also provide a precise fit because they are manufactured to the same specifications as those of new vehicles. This ensures that body lines, contours and gaps are the same as when your vehicle was originally manufactured.

    Genuine Ford parts have been made or selected by Ford and rigorously tested as an integral component of the vehicle to meet high quality, safety and performance standards. This ensures that your Ford will drive, function and protect you the way it was intended.
     

    They also provide a precise fit because they are manufactured to the same specifications as those of new vehicles. This ensures that body lines, contours and gaps are the same as when your vehicle was originally manufactured.

  • Q: What does New for Old Replacement mean?

    Q: What does New for Old Replacement mean?

    Where your Vehicle is a Total Loss, and we have agreed to pay your claim we will replace your Vehicle with a new vehicle of the same make model or series so long as it is available in Australia, and your Vehicle is less than 36 months old from when it was first registeredOld Replacement.


    Refer to "3.3 New Vehicle Replacement" in the PDS for full details.

    Where your Vehicle is a Total Loss, and we have agreed to pay your claim we will replace your Vehicle with a new vehicle of the same make model or series so long as it is available in Australia, and your Vehicle is less than 36 months old from when it was first registeredOld Replacement.


    Refer to "3.3 New Vehicle Replacement" in the PDS for full details.

  • Q: What does New Genuine Parts mean?

    Q: What does New Genuine Parts mean?

    New Genuine Parts mean authentic new parts obtained through the authorised Ford Australia supply chain, so you can be assured that the parts fitted were designed and tested to Ford’s rigorous standards and will therefore perform as intended under collision conditions. Ford Insure uses New Genuine Parts for the life of your policy, regardless of the age of your vehicle, providing parts are still available for that model year.


    If we accept a claim but are unable to fix a damaged part, where available in Australia at time of repair, we will use a new genuine manufacturer part. If new genuine is not available we will use genuine reconditioned or recycled manufacturer parts or Australian Design Rules certified new, recycled or reconditioned parts.

    New Genuine Parts mean authentic new parts obtained through the authorised Ford Australia supply chain, so you can be assured that the parts fitted were designed and tested to Ford’s rigorous standards and will therefore perform as intended under collision conditions. Ford Insure uses New Genuine Parts for the life of your policy, regardless of the age of your vehicle, providing parts are still available for that model year.


    If we accept a claim but are unable to fix a damaged part, where available in Australia at time of repair, we will use a new genuine manufacturer part. If new genuine is not available we will use genuine reconditioned or recycled manufacturer parts or Australian Design Rules certified new, recycled or reconditioned parts.

  • Q: What does Flexible Payment options mean?

    Q: What does Flexible Payment options mean?

    The policy is issued for 12 months with flexible payment options that mean you can choose to pay ether the full annual amount or pay 12 monthly instalments and no additional cost
     

    Premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding, and financial institution transaction fees may apply.

    The policy is issued for 12 months with flexible payment options that mean you can choose to pay ether the full annual amount or pay 12 monthly instalments and no additional cost
     

    Premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding, and financial institution transaction fees may apply.

Top