What happens when I pair a phone with SYNC 2?

Pairing is what allows Bluetooth-enabled devices to communicate with each other securely.

  • The phone book can be downloaded, along with contact photos and voice commands (may vary by phone).
  • Any duplicates are arranged into a candidates list so that the correct line can be chosen using voice e.g. “line 1” etc. or the touch screen
  • The options for how to proceed are then listed for the driver to choose from, e.g., Call.
  • Once a phone is paired, SYNC 2 will remember it and re-pair it automatically whenever it is in range.
  • The system stores the phonebook and text messages, so it only needs to look for changes rather than downloading all of the information again when re-indexing.
  • Only text messages received whilst in the car are stored; the system cannot synchronise prior messages on the phone.
  • Any information Ford SYNC 2 uses from the phone is only available when it is in the car.
  • Up to 12 phones can be paired.