How do I use voice commands with SYNC 4?
The SYNC 4 voice command system helps you take control of your journey.
Turn on your Wake Word:
- Select Settings.
- Press Ford Assistant.
- Toggle the switch to On.
- If desired, tap Listen for Wake Word.
- “OK, Ford” is the default Wake Word. You can also change your Wake Word if you wish.
A short press of the Push-to-talk (PTT) button on the steering wheel, as shown in the image below, can be used instead of the Wake Word. With Android Auto or Apple CarPlay compatibility, a long press of the PTT button will alert your connected Android or Apple device.

Voice commands* for Ford vehicles
Simple Commands
- Go back
- Cancel
- List of commands
- Next page/previous page (scrolls through voice lists only)
- Help
Phone
- Pair phone
- Call <name>
- Call <name> <on cell/at home/at work>
- Dial <number>
- Listen to message
Navigation
- Destination <home/work/favorites/previous destination>
- Find <an address/POI/intersection>
- Where am I?
- Show route
- Cancel route
- Detour
- Voice guidance on/off
- Show <3D/North up/heading up>
- Show <traffic/weather map/5-day forecast/fuel prices>
- Help
Climate (if equipped)
- Climate list of commands
- Climate set temperature <# degrees>
Audio
- AM <531–1602>
- FM <88–108>
- USB
- Bluetooth® Audio
Mobile Apps
- List mobile apps
- Find new apps
- <App name>
- <App name> Help
*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.