Where can I find the Ford customer service charter?

Thanks for being part of the Ford family. We are proud of our global family of products, of the passion they ignite and the journeys they inspire. Nothing is more important to us than ensuring your safety and enjoyment each time you get behind the wheel of one of our cars, and we are committed to delivering quality products and services to you.

To view the Ford customer service charter, please visit the Ford Customer Service Charter page on our website.

If you require additional assistance, please contact your local Ford Dealer or the Ford Customer Relationship Centre on 13 FORD (13 3673).