How do I contact Ford One Call or Interactive Voice Response?
13 FORD (13 3673)
Interactive Voice Response (IVR) Options:
- For Ford roadside or collision assistance, press 1.
- For Ford Insure or Ford Finance, press 2.
- To contact your nearest Ford Dealership, press 3.
- For all other queries, press 4.
Roadside or Collision Options:
- For roadside assistance or to access your roadside membership, press 1.
- If you’ve had a collision and require assistance with collision repairs, press 2.
Ford Insure or Finance Options:
- For Ford Insure, press 1.
- For Ford Finance, press 2.
All Other Options:
- For assistance with the Ford Pass mobile app, press 1.
- For queries related to Ford radio codes, key codes, or paint codes, press 2.
- For all other queries, press 3.
Note: Enquiries relating to the cost of calling a 13 number should be directed to your telephony provider.
Additional Information
How can I contact Ford Australia?