13FORD (133673)

IVR Options

• Please note for Roadside Assistance, Collision Assistance press 1.
• For Ford Insure, press 2.
• To connect your nearest Ford Dealership, press 3.
• For all other queries, press 4.

Roadside / Collision Options

• If your vehicle has had a breakdown and you require assistance, press 1.
• If you’ve had a collision and require assistance with collision repairs, press 2.

Ford Insure Options

• Ford Policy queries, press 1.
• For claim queries press 2.

All Other Options

• For assistance with the Ford Pass mobile app, press 1.
• For Queries related to Ford radio codes, key codes or paint codes, press 2.
• For all other queries, press 3.

Note: Enquiries relating to the cost to call a 13 number should be directed to the customers telephony provider.

Additional Information

How Can I Contact The Ford Motor Company?