What data is the vehicle's modem sending from my vehicle, once I take delivery?
Reference the information below for possible vehicle modem states.
Full Modem Activation
You can fully activate your modem (also known as "fully activated") through Ford app account creation, adding your VIN and activating the modem in your vehicle, allowing you to access Connected Services.
- In this mode, your modem will be sending additional vehicle data (i.e., Driving Data, which is how your vehicle’s features are used) and your vehicle location to Ford’s servers and cloud service providers in order to provide some of the Connected Services, such as Satellite Navigation with Live Traffic.
- If you use the Live Traffic functionality on a vehicle connected to the Ford app, we share the vehicle’s location, direction and speed with HERE, our third-party real-time traffic information provider.
- The electronic serial number (ESN) of your vehicle's modem, Subscriber Identity Module (SIM) serial number (also known as the Integrated Circuit Card Identifier [ICCID]), and your vehicle’s VIN continue to be sent.
Note: In this fully-activated state, your vehicle will continue transmitting and receiving data even if:
- You disable Location Services and/or Live Traffic.
- You disable Vehicle Data and Remote Control.
- Some, but not all, users with a Ford app account associated with a VIN have removed the VIN from their Ford app.
- You uninstall the Ford app.
Partial Modem Activation
You can leave your vehicle's modem as-is, in a partial modem activation state (also known as "partially activated"), and the vehicle will continue to send diagnostic and maintenance data as described above. This state will continue unless you actively turn off Vehicle Connectivity via the SYNC system in your vehicle.
When you take delivery, you and your Dealer can work together to ensure that your Vehicle Connectivity Settings are customised to your preferences.