How do I contact Ford national roadside assistance?

Should you require roadside assistance during a breakdown, call via our toll-free hotline 13 3673 (13 FORD) for support, 24 hours a day, 365 days a year, anywhere in Australia. You are encouraged to tell the operator that you have obtained roadside assistance courtesy of either purchasing or servicing your Ford. The operator will ask for the following information:

  • Name
  • Registration number of the vehicle
  • Precise location of the vehicle
  • A brief description of the problem
  • A contact telephone number (where possible)

Please visit our roadside assistance page to find out more.

How can I connect to roadside assistance from the FordPass app?

  1. Navigate to the Service landing page. 
  2. Tap Roadside Assistance
  3. Select Call Roadside Assistance.