How do I resolve Ford app issues?

We are sorry you are experiencing issues with the Ford app. Select a topic below to troubleshoot common issues you may encounter.

Why is the Ford app not responding?
Why am I unable to download the Ford app?
What can I do if I am unable to log in to the Ford app?
Why am I unable to add my Vehicle Identification Number to the Ford app?
How do I reset my password for the Ford app?
How do I view the Ford app Terms and Policy?

If the issue you are experiencing is not listed above, contact a customer experience specialist for further assistance.