Why am I unable to download the Ford app?

If you are unable to download the app to your device, a few common reasons for this are:

• Your device does not have enough storage space for the update/download. Delete unused apps and try again.
• You may be experiencing network/internet connection issues. Check your mobile strength and/or Wi-Fi^® connection.
  • Wi-Fi connection
    • If Wi-Fi is turned off, turn Wi-Fi on and attempt to connect.
    • If Wi-Fi is turned on, turn Wi-Fi off and attempt to connect using mobile data.
  • Cellular connection
    • If mobile data is turned off, turn mobile data on and attempt to connect.
    • If mobile data is turned on, turn mobile data off and attempt to connect using Wi-Fi.
• Your device may need a power cycle.
  1. Power off your device for 30-60 seconds.
  2. Turn on your device.
  3. Attempt to download the app.

Note: If you are still unable to download the Ford app, reach out to your device manufacturer for further assistance.

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

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