Why is my authorisation request blocked in the Ford app?

If you requested authorisation for remote command access five times and each one was denied, you will receive a message advising your request is blocked. There is a 24-hour wait from the last attempt before you can try again. 

Contact Ford app support using the Account > Help options in the Ford app if you need additional assistance.

More Ford App Information

For more detailed information on the Ford app features and functions, visit the Ford app support page and browse by your preferred topic.

Helpful Ford App Support Categories

• Vehicle Modem
• Ford App Remote Features
• Manage my Ford App Account
• Troubleshooting

Additional Information

How do I request vehicle authorisation?

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.