How do I download the Ford app and create an account?

You can download the Ford app using the App Store^® or Google Play^™. The Ford app is free to use. Create your account using the steps below. 

Downloading the Ford App

Download the Ford app via your respective platform. 

• iOS^® devices: App Store
• Android^™ devices: Google Play

Creating a Ford App Account

Important:

• If you already have a Ford Account, you can log in using your existing account credentials (username and password) on the Ford app.
• If you have a new device or it was lost or stolen, you do not have to create a new account.
  • New device: Refer to the Existing Ford app account and New Device topic for steps on accessing your existing account.
  • Lost/stolen device: Refer to the Device Lost topic for restoration steps. 

To create an account, use the steps below: 

1. Open the Ford app on your device.
2. Select Create Account.
3. Enter your email address.
4. Review your email address for errors or missing characters.
5. Press Request Email.
6. Locate the confirmation email and tap Verify Email.
7. Enter the following details:
   • First Name
   • Last Name
   • Mobile Number
     
     Note: Your email address will pre-populate from the verification above. 
      
   • A password containing all of the criteria below:
     • Eight or more characters
     • One special character
     • One number
     • One upper-case letter
     • One lower-case letter
8. Tap the box after reading the terms and conditions/privacy policy.
9. Select Create Account.

You should be directed to the Ford app and prompted to add a vehicle to your account. 

If you encounter issues during the registration process, contact Ford app support for additional assistance. 

More Ford App Information

For more detailed information on Ford app features and functions, visit our Ford app support page and browse by your preferred topic.

Additional Information

Which devices are compatible with the Ford app?

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

App Store is a trademark of Apple Inc., registered in the U.S. and other countries.

Google Play is a trademark of Google LLC.

iOS is a trademark of Apple Inc., registered in the U.S. and other countries.

Android is a trademark of Google LLC.