Ford Collision Assistance & Certified Body Repairs


Ford Collision Assistance offers you support when your Ford has been damaged and needs body repairs. Call 13 FORD for assistance. We’re here to help 24/7.

Ford Collision Assistance & Certified Body Repairs

Ford Collision Assistance offers you support when your Ford has been damaged and needs body repairs. Call 13 FORD for assistance. We’re here to help 24/7.

Person using their phone beside a Ford Everest SUV
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Call 13 FORD (13 3673)

Call 13 FORD (13 3673)

For assistance managing body repairs and to find a Ford Certified Repairer near you.

For assistance managing body repairs and to find a Ford Certified Repairer near you.

What to do after an incident

If you are involved in an accident, move to a protected spot, turn on your hazard lights and take care getting out of the vehicle. Check to see if anyone is injured, in danger or needs assistance, and call 000 if necessary.

Ford illustration of a phone



Call 13 FORD

Call 13 3673 and we will talk you through the process of getting your Ford back on the road correctly repaired. This includes explaining what repair rights you may have under your vehicle insurance coverage.


Call 13 FORD

Call 13 3673 and we will talk you through the process of getting your Ford back on the road correctly repaired. This includes explaining what repair rights you may have under your vehicle insurance coverage.

Ford illustration of a phone



Document the incident

To speed up the claims and repair process, we can guide you to record details of other parties involved, licences, contacts, registrations, photos, witnesses and description of the incident.


Document the incident

To speed up the claims and repair process, we can guide you to record details of other parties involved, licences, contacts, registrations, photos, witnesses and description of the incident.

Ford illustration of tools



Choose your repairer

If you are eligible to choose your repairer, we will help you find a Ford Certified repairer near you, offering Genuine Ford Parts* and Certified repair methods.

Choose your repairer

If you are eligible to choose your repairer, we will help you find a Ford Certified repairer near you, offering Genuine Ford Parts* and Certified repair methods.

Ford Repairer showing an owner a repaired Ford at a Ford Certified Repairer

 

How the Ford Certified Collision Network can help

We’ve created an Australia-wide network of trained and skilled technicians who use Genuine Ford Parts* and Ford Certified repair methods and equipment, to ensure the highest standards of repair for your Ford and maintain its integrity and safety. Members of the Collision Network receive annual on-site assessments and support from Ford Australia, so they’re fully equipped to get your Ford back on the road restored correctly.

Call for your nearest repairer

 

 

How the Ford Certified Collision Network can help

We’ve created an Australia-wide network of trained and skilled technicians who use Genuine Ford Parts* and Ford Certified repair methods and equipment, to ensure the highest standards of repair for your Ford and maintain its integrity and safety. Members of the Collision Network receive annual on-site assessments and support from Ford Australia, so they’re fully equipped to get your Ford back on the road restored correctly.

Call for your nearest repairer

 

Ford employee moving a grille in the garage

 

Choose the right parts

New Ford Genuine Parts help ensure your Ford will look, drive, function and protect you the way it was intended. Engineered and manufactured to the same specifications as those fitted in the factory, Ford Genuine Parts are rigorously tested and backed by a Ford warranty.

Learn more

Choose the right parts

New Ford Genuine Parts help ensure your Ford will look, drive, function and protect you the way it was intended. Engineered and manufactured to the same specifications as those fitted in the factory, Ford Genuine Parts are rigorously tested and backed by a Ford warranty.

Learn more

Box of Ford Insure

 

Choose the right policy

When it comes to restoring your Ford correctly, only the right policy will ensure the right repairs and the right parts. Ford Insure offers the use of Genuine Ford Parts*, your choice of repairer, 3-year new for old replacement and flexible payment options. Terms, conditions and exclusions apply. Please refer to the PDS and additional information on the Ford Insure webpage.

Learn more

Choose the right policy

When it comes to restoring your Ford correctly, only the right policy will ensure the right repairs and the right parts. Ford Insure offers the use of Genuine Ford Parts*, your choice of repairer, 3-year new for old replacement and flexible payment options. Terms, conditions and exclusions apply. Please refer to the PDS and additional information on the Ford Insure webpage.

Learn more