COVID-19

Ford COVID-19 Information

ADDED PRECAUTIONS IN OUR DEALERSHIPS

All Ford dealership staff have been advised to strictly adhere to the following:

• Refrain from shaking hands and practice active social distancing during interaction with customers.
• Wear necessary protective gear to help ensure proper hygiene during any customer interaction.
• Provide hand sanitiser dispensers across the business, particularly in high traffic areas.
• Increase frequency of cleaning high-touch surfaces in public areas with additional staffing.
• If an employee is experiencing any flu-like symptoms, they will be asked to promptly seek medical advice and remain at home until they are free of symptoms.

These are extraordinary times. As a valued Ford customer, we will continue to keep you informed of important updates, initiatives or developments regarding the services we provide.

• Additionally, our Customer Care Hotline and social media channels are ready to respond to your inquiries and concerns. 
• Please feel free to reach out to us on 13 FORD (13 3673), foacust1@ford.com, or via facebook.com/FordAustralia.

Please stay safe and continue to take appropriate precautions to help protect you and your loved ones.

Andrew Birkic,

President & CEO

Ford Australia & New Zealand

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