Complimentary First Five General Services:
a) The complimentary services offer covers the first five ‘General Services’ for the Eligible Vehicle, as set out in the Service Portfolio supplied with the Eligible Vehicle. These services are scheduled at:
- 12 months / 15,000 km,
- 24 months / 30,000 km,
- 36 months / 45,000 km,
- 48 months / 60,000 km, and
- 60 months / 75,000 km respectively.
The third General Service includes one brake fluid change.
b) If a General Service is not performed within 6 months or 7,500km after each servicing interval prescribed by the Service Portfolio (and in (a) above), that service will be at the customer’s cost.
c) Each General Service includes items listed in the ‘General Service’ and ‘Other Maintenance Items’ sections of the Service Portfolio as required at the time or distance intervals prescribed and excludes anything else not listed in those sections.
d) The offer excludes any other service item, part, repair, consumable, labour or any other work or improvement on the Eligible Vehicle whatsoever that is not listed in clause (b), as well as the service items listed in the “Severe or Extreme Condition Service” section of the Service Portfolio.
e) All General Services under this offer must be carried out by an authorised Ford Dealer.
f) The complimentary services offer is not redeemable for cash and is not transferable to another vehicle and remains with the vehicle regardless of ownership of that vehicle. If the customer returns the Eligible Vehicle at the end of a finance contract term and there are any unused services remaining under the complimentary services offer, those unused services remain with the Eligible Vehicle and may be used by a subsequent owner of the Eligible Vehicle (subject to these Terms).
g) In the event that the Eligible Vehicle is declared a “total loss” by the Owner’s insurance company (or another appropriate entity as reasonably determined by Ford) no refund will be provided for any unused portion of the complimentary services offer.
Complimentary First Five General Services:
a) The complimentary services offer covers the first five ‘General Services’ for the Eligible Vehicle, as set out in the Service Portfolio supplied with the Eligible Vehicle. These services are scheduled at:
- 12 months / 15,000 km,
- 24 months / 30,000 km,
- 36 months / 45,000 km,
- 48 months / 60,000 km, and
- 60 months / 75,000 km respectively.
The third General Service includes one brake fluid change.
b) If a General Service is not performed within 6 months or 7,500km after each servicing interval prescribed by the Service Portfolio (and in (a) above), that service will be at the customer’s cost.
c) Each General Service includes items listed in the ‘General Service’ and ‘Other Maintenance Items’ sections of the Service Portfolio as required at the time or distance intervals prescribed and excludes anything else not listed in those sections.
d) The offer excludes any other service item, part, repair, consumable, labour or any other work or improvement on the Eligible Vehicle whatsoever that is not listed in clause (b), as well as the service items listed in the “Severe or Extreme Condition Service” section of the Service Portfolio.
e) All General Services under this offer must be carried out by an authorised Ford Dealer.
f) The complimentary services offer is not redeemable for cash and is not transferable to another vehicle and remains with the vehicle regardless of ownership of that vehicle. If the customer returns the Eligible Vehicle at the end of a finance contract term and there are any unused services remaining under the complimentary services offer, those unused services remain with the Eligible Vehicle and may be used by a subsequent owner of the Eligible Vehicle (subject to these Terms).
g) In the event that the Eligible Vehicle is declared a “total loss” by the Owner’s insurance company (or another appropriate entity as reasonably determined by Ford) no refund will be provided for any unused portion of the complimentary services offer.