Your access to Connected Built-In Navigation expires soon

If you’ve received this email, it means that your one-year trial of Connected Built-In Navigation is expiring soon. An email is sent 30 days before your trial expires, then 1 day before as a reminder. To continue to use Connected Built-In Navigation after the trial ends, a paid subscription is required.

What is Connected Built-In Navigation?

Your vehicle has SYNC4 and a built-in satellite navigation system. Connected Built-In Navigation is a Connected Service that enhances your experience by providing benefits such as live traffic updates, weather information and updated maps.

I didn’t know I had a trial. When did it commence?

Your vehicle came with a one-year trial of Connected Built-In Navigation, which commenced on the vehicle's warranty start date. When you created a FordPass App account and fully activated the vehicle’s modem, your vehicle started receiving the Connected Service.

If you’ve received an email to notify you that your trial is expiring, that means you still have time to experience it, before deciding whether to subscribe.

What happens after the trial ends?

If you choose not to subscribe to Connected Built-In Navigation once your trial expires, your built-in navigation system will still function, but access to additional functionality (such as live traffic updates, weather information and updated maps) will be discontinued.

If you use Driver Assist features such as Traffic Sign Recognition, Intelligent Adaptive Cruise Control and Intelligent Speed Assist, we recommend that you keep map data updated via Connected Built-In Navigation.

How to manage your Connected Service

To manage your Connected Built-In Navigation service (subscribe, renew, or cancel), see your Ford Account:

Option 1: Go to ford.com.au/myaccount 
Option 2: Go to ford.com.au and click on the person icon in the top right corner:  

Note: Ford Account uses the same login details (email and password) as the FordPass App.

Will I have to subscribe to use the FordPass App?

No. The FordPass App, and access to the connected vehicle features within it (e.g. remote start, remote lock/unlock) do not require subscription, and will continue to be available, even if you choose not to subscribe to Connected Built-In Navigation.

What are my navigation options?

For information on the navigation options available for your Ford, refer to the article: What are the SYNC 4 navigation options?