What are the upgrade types for the FordPass^®* App?

Forced upgrades are designed to help improve the overall user experience when there is a new app release. Some app updates may require a full reboot of the app, in addition to operating system updates, and sometimes device upgrades.

Rolling upgrades will appear any time when you are three or more versions behind the latest app version. You do not lose any functionality within FordPass. You have the option to be reminded a week later, in which a prompt will appear weekly and indefinitely until you update to the latest version. 

Important:

• Please note that device upgrades are optional and never required. However, in order to use the latest version of FordPass, operating system compatibility is vital to overall functionality and performance. 
• For each upgrade, you will receive a notification advising there is an update available for FordPass. Selecting Update Now for either prompt will redirect you to your device's native app store to complete the update. 
• The following device requirements will need to be met to for optimal FordPass app usage:
  • Android^™ devices must have software version 7.0 and up.
  • iOS devices must have software iOS 14.0 or later.

To determine if your device has an eligible operating system update, use the steps below:

For Android devices:

1. Go to the Settings app.
2. Scroll down and select System.
3. Tap System Updates.
   • Note: Some Android devices will display Advanced and then System Updates. 

For iOS devices:

1. Go to the Settings app.
2. Select General.
3. Tap Software Update.
4. If the option appears, select Download and Install. 

If your phone's operating system cannot be updated, this is most likely due to the phone no longer having the minimum technology required to update to the latest operating system or support from the manufacturer has ceased. If this is the case, it is recommended that you obtain a device that has the minimum required operating system needed for FordPass compatibility. 

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*Use of FordPass is subject to the FordPass Terms and Privacy Policy available in link above and requires a compatible mobile device, internet access and software (including software updates from time to time). You are responsible for internet access, mobile network data and voice call services required for your use of the FordPass App on your mobile device, including associated fees.  The FordPass App and the FordPass Connect modem can only work when both are connected to the telecommunications network. Ford cannot guarantee FordPass will be fully operational at all times and the App may be unavailable or particular services interrupted. Ford is not responsible for any limitations of the telecommunications network or your mobile device.