How do I delete messages in the Ford app* Message Centre?

If both your Account tab and Message Centre tab have dot indicators, this means you have a new message in the Ford app. See below for steps to delete messages.

Deleting Messages 

Choose a dropdown below to delete a single or multiple messages.

Deleting a Single Message

  1. Log in to the Ford app.
  2. Navigate to the Account landing page.
  3. Select Message Centre.
  4. Locate the message you want to delete.
  5. Open the message and select Delete.

Note: For iOS users, you can also swipe to the left on the message and tap Delete.

Deleting Multiple Messages

  1. Log in to the Ford app.
  2. Navigate to the Account landing page.
  3. Select Message Centre.
  4. Tap Edit in the upper right-hand corner of the screen.
  5. Check each box next to the messages you want to remove.

    Note: Tap Select All (at the bottom of the screen) to remove all messages. 
     
  6. Select the Trash Bin icon to delete the messages.
  7. Confirm your request by tapping Yes, Delete from the pop-up message.  

*Use of Ford app is subject to the Ford app Terms and User Guide and Privacy Collection Notice, which are available on https://www.ford.com.au/privacy and requires a compatible mobile device, internet access and software (including software updates from time to time). The Ford app functionality and appearance may change over time due to software updates. You are responsible for internet access, mobile network data and voice call services required for your use of the Ford app on your mobile device, including associated fees. The Ford app and the vehicle's modem can only work when both are connected to the telecommunications network. The Vehicle's Modem will only function on the telecommunications networks it could use at time of manufacture. When all compatible networks for the modem in your vehicle are no longer available, the modem will stop functioning and the connected services and all data transmission via the modem will cease. Ford cannot guarantee that the Ford app will be in fully operating condition at all times and the Ford app may be unavailable or particular Ford app services interrupted. If the Ford app is unavailable, the ability to lock or unlock your vehicle remotely could be limited, and a physical key might be needed. Always keep your key with you to ensure you can access your vehicle at all times even if the Ford app is unavailable. Ford is not responsible for any limitations or restrictions of the telecommunications network or your mobile device. Warning: Local laws prohibit some phone functions while driving. Check your local road rules before using these functions. Use Remote Vehicle Start and Stop responsibly and only in well ventilated areas where you are aware of your vehicle's surroundings.