Roadside Assistance

State Auto Club Roadside Assistance & Membership

From April 1, 2013, If you are a private customer or small business owner (with fleets less than 5 vehicles) who purchases a new Ford or have your Ford vehicle serviced under the Ford Service Price Promise program, Ford, in conjunction with your State Auto Club (RACQ, NRMA, RACV, RACT, RAA, AANT, RACWA) will provide your vehicle with a complimentary 12-month Roadside Assistance package including Membership to your State Auto Club*.

This package gives you access to the largest network of roadside assistance providers in the country, so you can be assured that you have non-stop coverage every day of the year.

The benefits of being a member are not limited to the peace of mind of 24/7 roadside assistance. You also have access to a wide range of member benefits including Show Your Card & Save. In addition, you will maintain any benefits accrued through your existing years of membership (where applicable).

Plus, you also have access to Auto Club magazines, discounted maps and travel information, discounted accommodation (where offered), discounts on Auto Club products and services, travel and holiday services and discounts.

To obtain roadside assistance for your eligible Ford vehicle from your State Auto Club, all you have to do is call 13 11 11 and tell the operator that you have obtained free roadside assistance courtesy of either purchasing or servicing your Ford.

IMPORTANT: Please note that the Roadside Assistance benefits offered by the various State Auto Clubs differ. For a full list of your roadside benefits including towing entitlements, and the terms and conditions of your complimentary package, please contact your relevant State Auto Club.

*Complimentary State Auto Club Roadside Assistance & Membership is valid for eligible Ford vehicles only and is available from participating Authorised Ford Dealers, view the Terms and Conditions for more information.

myFord Roadside Assistance
Prior to April 1, 2013, customers may have received myFord Standard Roadside Assistance from having their vehicle serviced under Ford Service Price Promise or from purchasing an eligible new vehicle.

From April 1, 2013 customers not eligible to receive the State Auto Club Roadside Assistance and Membership offer may still be offered one of the myFord Roadside Assistance products.

New FPV buyers will continue to receive 3 years myFord Premium Roadside Assistance.

Transit buyers will continue to receive 12 month myFord VanCare Roadside Assistance.

For more information on myFord Roadside Assistance products click here